Privacy Policy
At Narang Ethnics, we value your trust and are committed to protecting your privacy.
For over four decades, Narang Ethnics has been a part of Dehradun's most cherished celebrations. Since 1978, we have built our reputation on trust, quality, and customer relationships. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, book a video shopping appointment, or interact with us online.
By accessing or using our website, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
● Full Name
● Email Address
● Mobile Number
● Billing Address
● Shipping Address
● City, State, and Postal Code
● Order Details
● Payment Information (processed securely through authorized payment gateways)
● Communication Preferences
● Video Shopping Appointment Details
We may also automatically collect certain information when you visit our website, including:
● IP Address
● Browser Type
● Device Information
● Website Usage Data
● Cookies and Analytics Information
How We Use Your Information
The information collected may be used to:
Process Orders
● Confirm purchases
● Process payments
● Arrange deliveries
● Provide order updates
Improve Customer Experience
● Personalize website content
● Improve product recommendations
● Enhance website functionality
Marketing Communications
With your consent, we may send:
● New collection launches
● Exclusive offers
● Promotional campaigns
● Festival and wedding shopping updates
● Event invitations
You may unsubscribe from marketing communications at any time.
Customer Support
● Respond to inquiries
● Provide styling assistance
● Manage video shopping appointments
● Resolve customer concerns
Video Shopping Consultations
Narang Ethnics offers personalized video shopping services for customers in India and internationally.
Information shared during consultations is used solely to:
● Assist with product recommendations
● Provide styling guidance
● Facilitate purchases
● Improve customer experience
We do not record consultations without obtaining prior consent.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
● Improve website performance
● Remember user preferences
● Analyze visitor behavior
● Enhance browsing experience
Cookies help us understand how visitors use our website and allow us to continually improve our services.
Users may choose to disable cookies through their browser settings; however, certain website features may not function properly.
Data Security
We take reasonable technical, administrative, and physical measures to safeguard your personal information.
Security measures may include:
● Secure payment processing
● SSL encryption
● Restricted access to customer data
● Regular system monitoring
While we strive to protect your information, no internet transmission can be guaranteed to be completely secure.
Sharing of Information
Narang Ethnics does not sell, rent, or trade customer information.
We may share information only with trusted service providers, including:
● Payment Gateway Providers
● Shipping and Logistics Partners
● Technology Service Providers
● Marketing Service Providers
Such partners are required to maintain confidentiality and use information solely for the services they provide.
We may also disclose information when required by law or regulatory authorities.
Third-Party Links
Our website may contain links to third-party websites.
Once you leave the Narang Ethnics website, we are not responsible for the privacy practices or content of those websites.
We encourage users to review the privacy policies of any third-party websites they visit.
Your Rights
You may request to:
● Access your personal information
● Correct inaccurate information
● Update account details
● Withdraw marketing consent
● Request deletion of personal information where permitted by law
To exercise these rights, please contact us using the details provided below.
Data Retention
We retain customer information only for as long as necessary to:
● Fulfill orders
● Comply with legal obligations
● Resolve disputes
● Improve customer services
Children's Privacy
Our website is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.
Changes to This Privacy Policy
Narang Ethnics reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated Effective Date.
Continued use of the website after such changes constitutes acceptance of the revised Privacy Policy.
Contact Us
Narang Ethnics
Dehradun's Most Loved Ethnic Fashion Destination Since 1978
Rajpur Road Showroom
15B, Rajpur Road, Chukkuwala Dehradun, Uttarakhand 248001
Paltan Bazaar Store
135, Puran Market, Paltan Bazaar Dehradun, Uttarakhand 248001
Email: support@narangethnics.in
Phone: +91 9520475551
Website: www.narangethnics.in
For any privacy-related concerns, requests, or questions, please contact our customer support team.
